Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS027015 Mapping and Delivery Guide
Provide environmental advice to clients

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS027015 - Provide environmental advice to clients
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge to provide verbal or written advice to clients about environmental issues, problems or aspects of environmental management plans, policies and procedures that are relevant to a specific site, project or program. Personnel are required to identify and analyse the issue or problem, source relevant information, formulate advice from a range of options and communicate the authorised advice clearly to the client. This unit applies to environmental site coordinators, environmental managers and senior environmental officers working in all industry sectors. They may also work under the supervision of an environmental scientist or engineer, site manager or workplace environmental manager.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Formulate advice
  • Develop advice options that are based on clear legislative requirements and sound environmental management practices
  • Clearly distinguish between fact and opinion
  • Justify any assumptions made and support conclusions with reasoned arguments and evidence
  • Discuss options with client and relevant personnel, incorporate their feedback and finalise advice
  • Ensure that advice is accurate and meets the client’s needs
  • Obtain authorisation to release advice to client in accordance with workplace communication protocols
       
Element: Develop and maintain specialist environmental knowledge
  • Research and read examples of environmental management best practice to improve quality of own work outputs
       
Element: Use networking to build and maintain a comprehensive knowledge and understanding of environmental issues
       
Element: Define and analyse the request for advice
  • Confirm and record the source, nature and priority of the client request
       
Element: Clarify the issue, problem or requested information and analyse the risks involved with providing advice
       
Element: Clarify workplace communication protocols
       
Element: Redirect the request or seek guidance from relevant personnel
       
Element: Gather and analyse information
  • Identify the information required to formulate useful advice
       
Element: Identify available sources of information that are relevant and reliable
       
Element: Obtain external expert opinion and advice in accordance with workplace procedures
       
Element: Analyse available information to identify issues, principles, legal requirements, patterns and trends in data that are of interest to the client
  • Develop advice options that are based on clear legislative requirements and sound environmental management practices
       
Element: Clearly distinguish between fact and opinion
       
Element: Justify any assumptions made and support conclusions with reasoned arguments and evidence
       
Element: Discuss options with client and relevant personnel, incorporate their feedback and finalise advice
       
Element: Ensure that advice is accurate and meets the client’s needs
       
Element: Obtain authorisation to release advice to client in accordance with workplace communication protocols
       
Element: Communicate advice to client
  • Provide timely, authorised advice in accordance with workplace policies and procedures and in a format or manner that suits the client
       
Element: Check and confirm client’s understanding of the advice provided
       
Element: Use feedback from clients to improve the way advice is developed and provided
       
Element: Record details of the request and advice
  • Record accurate details of request, client contact and advice in accordance with workplace procedures
       
Element: File records in accordance with workplace procedures
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop advice options that are based on clear legislative requirements and sound environmental management practices 
Clearly distinguish between fact and opinion 
Justify any assumptions made and support conclusions with reasoned arguments and evidence 
Discuss options with client and relevant personnel, incorporate their feedback and finalise advice 
Ensure that advice is accurate and meets the client’s needs 
Obtain authorisation to release advice to client in accordance with workplace communication protocols 
Research and read examples of environmental management best practice to improve quality of own work outputs 
 
Confirm and record the source, nature and priority of the client request 
 
 
 
Identify the information required to formulate useful advice 
 
 
Develop advice options that are based on clear legislative requirements and sound environmental management practices 
 
 
 
 
 
Provide timely, authorised advice in accordance with workplace policies and procedures and in a format or manner that suits the client 
 
 
Record accurate details of request, client contact and advice in accordance with workplace procedures 
 

Forms

Assessment Cover Sheet

MSS027015 - Provide environmental advice to clients
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS027015 - Provide environmental advice to clients

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: